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Privacy Policy

Last updated: August 14, 2026 · Effective immediately on publication.

🇦🇪M A M INVESTMENT (MAM) · Limited Liability Company — Single Owner (LLC-SO) · Government of Dubai — Department of Economy and Tourism · Licence 638962 · valid to 04/05/2027 · Registered office Office 2103+2104, Khalid Abdul Rahim Ahmed Al Attar Building, Al Markaz Al Tijari 1, Dubai, UAE
info@mam-group.ae

M A M INVESTMENT ("MAM", "we", "us", or "our") is a Dubai licensed investment group. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect, why and how we process it, who we share it with, how long we keep it, and the rights you have over it.

For the purposes of UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), MAM acts as the data controller for personal data processed through the mam-group.ae website and its associated services. Where you use a platform operated by one of the group's companies, that company may act as an independent controller for data you provide directly to its service.

1. Who this policy applies to

This policy applies to visitors to the mam-group.ae website, people who contact us or subscribe to our communications, and users of the group's platform services.

It does not govern third-party websites or services that have their own privacy notices; please review those separately.

2. Personal data we collect

  • Contact details: name, email address, company name, and any message you send through our contact or enquiry forms.
  • Account data (for platform users): name, email address, password (stored hashed), role, and preferences such as language.
  • Usage & technical data: pages viewed, approximate location derived from IP, and device/browser type, collected through privacy-friendly first-party analytics without advertising cookies.
  • Communications: your enquiries, support requests, and correspondence with us.

    • We do not intentionally collect special categories of data (e.g. health, religion, biometrics). Please do not submit such data to us.

    3. How and why we use your data (purposes & legal bases)

  • To respond to enquiries and provide the services you request — performance of a contract and our legitimate interests in assisting you.
  • To operate, secure, debug, and improve the website and services — our legitimate interests in running a safe, reliable service.
  • To send service and transactional communications — performance of a contract; to send optional updates — your consent, which you may withdraw at any time.
  • To detect, prevent, and investigate fraud, abuse, or security incidents, and to comply with the law — legal obligation and legitimate interests.

    • 4. Sharing & disclosure

    We do not sell your personal data. We share it only as needed and under appropriate safeguards with:

  • Service providers (processors) acting on our instructions — including cloud hosting, infrastructure, and email delivery. These providers are bound by contract to protect your data and use it only to provide their services to us.
  • Group companies — where the enquiry or service relates to one of the companies in the MAM portfolio.
  • Professional advisers, auditors, and authorities — where required by law, regulation, legal process, or to protect our rights, users, or the public.
  • Successors — in connection with a merger, acquisition, or asset sale, subject to this policy.

    • 5. International transfers

    Where personal data is transferred outside the UAE, we rely on lawful transfer mechanisms under the UAE PDPL to ensure your data remains protected.

    6. Data retention

    We keep personal data only for as long as necessary for the purposes set out above: for the life of your relationship with us and a reasonable period afterwards, and longer where required to meet legal, tax, accounting, or dispute-resolution obligations. When data is no longer needed, we delete or irreversibly anonymise it.

    7. Your rights

    Subject to applicable law, including the UAE PDPL, you have the right to: access your data; rectify inaccurate data; erase data; restrict or object to processing; data portability; and withdraw consent at any time where processing is based on consent.

    To exercise any right, email us at info@mam-group.ae. We will respond within the timeframe required by law. You also have the right to lodge a complaint with the relevant supervisory authority in the UAE.

    8. Cookies & similar technologies

    We use strictly necessary cookies to keep you signed in and remember your language, and privacy-friendly first-party analytics that do not use advertising cookies or track you across other sites. You can control cookies through your browser settings; disabling necessary cookies may affect core functionality.

    9. Security

    We apply technical and organisational measures appropriate to the risk — including encryption in transit (TLS), hashing of passwords, access controls, and isolation of sensitive operations. No method of transmission or storage is completely secure, but we work to protect your data and to notify you and the relevant authorities of any breach as required by law.

    10. Children

    Our website and services are intended for businesses and adults. They are not directed to children, and we do not knowingly collect data from anyone under 18. If you believe a child has provided us data, contact us and we will delete it.

    11. Changes to this policy

    We may update this policy to reflect changes in our practices or the law. We will post the updated version here with a new "last updated" date and, where the changes are material, take reasonable steps to notify you.

    12. Contact us

    For any privacy question or to exercise your rights, contact M A M INVESTMENT at info@mam-group.ae or by post to our registered office: Office 2103+2104, Khalid Abdul Rahim Ahmed Al Attar Building, Al Markaz Al Tijari 1, Dubai, UAE.

    This document is governed by the laws of the United Arab Emirates and the applicable law of the Emirate of Dubai, without prejudice to mandatory consumer- and data-protection rights you may have under the laws of your country of residence. The English version is the governing version; translations are provided for convenience only.